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Adp Payroll Review 2021

adp payroll reviews

She listened to our needs and gave us a fair assessment of the plan she thought would best fill our needs. ADP is a highly rated payroll and human resources provider that offers flexible service packages. Its services are easy to use, but it doesn’t advertise pricing without a customized quote. ADP RUN offers several strong payroll and benefits features and solid customer support.

  • ADP was founded in 1949 by Henry Taub as a manual payroll processing business.
  • Additionally, businesses can create and track career development plans and training.
  • ADP RUN’s time tracking tools are not up to par with other HR software solutions built for small businesses.
  • Customers wanting a full-service experience may also appreciate that ADP offers professional employer organization outsourcing.
  • Year-end 1099 and W-2 processing comes with a one-time $45 fee, as well as an average cost of $5.75 per employee.

When not looking for meaning, yoga and good food keep me grounded. ADP TotalSource is a highly flexible PEO solution provider that suits a wide range of businesses with varied staff numbers. There is a wealth of ADP TotalSource online reviews due to how widely used the service is and how long it has been running.

Hardware & Software Requirements

In many cases, clients find they have incorrectly filed forms due to the complexity of the ADP TotalSource system. This indicates the software is better suited to larger companies with staff dedicated to dealing with the PEO. ADP TotalSource PEO services adp run payroll include risk and compliance services to keep your business up to date with OSHA reporting, insurance, and health and safety training. The ADP SmartCompliance suite of solutions integrates with third-party apps to help you manage a variety of services.

The customer service support team are Phenomenal and quickly help you with any needs that I have. And not to mention their mobile app is easy to use and quick. ADP has a wealth of features that make it a serious contender compared to other payroll services on the market.

Plus, many of the features that set ADP apart from other providers come with additional fees (for example, their W-2 and 1099 processing services). ADP offers custom pricing based on your business’ specific needs. To give you a very general idea of what their services cost, a business owner with 10 or fewer employees should expect to pay somewhere between $50 and $150/month .

Yes, once I logged into the employee portal, I could see my compensation from my previous employer. REALLY BAD ETHICS and not to mention your previous compensation history can be worked against anyone, people need to understand this. However, despite ADP’s standing as a solid industry leader, this payroll system may not be appropriate for a small business unless it has plans to grow. ADP generally offers customers two free months and reduced-rate contracts to sign a yearly contract.

Adp Payroll Faq

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand.

We think they are a great choice for business payroll software, whether you have a large or a small business. Payroll – The key functionality of this software is its payroll service. This can be used to calculate payouts, send payment from your business bank account, calculate employee hours and account or taxes, workers’ compensation, and benefits. Right now, ADP Payroll services is running a promotion for three months where they provide free service for any new customers. Payroll services help companies accurately process payroll. It relieves small business owners or accounting teams of the burden of calculating payroll taxes, deductions, and garnishments.

This company only provides automated customer support and its awful. They tell you they don’t have a live person to talk to and then they have the phone tree hang up on you. Glad my employer is paying to have this service which doesn’t seem to have any real people to talk to and whose phone tree is programmed to hang up on their customers. It may seem simple, but ADP is a good partner for growing and large companies, which is anything but simple. Smaller payroll services do not have the experience or expertise to handle enterprise-sized company’s payroll and HR needs. Imagine trying to get a payroll solution built for small companies and startups to handle payroll needs for 10,000 employees. ADP has the experience, advanced tools, and professional expertise to help large operations process payroll for thousands.

As your payroll and HR needs change, you can add other ADP offerings such as time tracking, retirement services and insurance benefits. unearned revenue ADP’s Time and Attendance feature is a cloud-based tool that allows you to schedule employees and have them clock in and out of shifts.

adp payroll reviews

ADP offers human capital add-ons, such as talent management, HR management, benefits administration, retirement plans and insurance services. Merchant Maverick’s final verdict is that ADP is a great payroll program for larger businesses.

Four plans are available with varying degrees of features offered. Note that your company’s employee count, frequency of ADP RUN use, and feature needs will be important factors in pricing. If you need payroll software that is more accommodating for contingent workers, try Zenefits. As with any other product or service, it is important to read through all available reviews before making your final decision. Ask around to see how the service has worked for others in your industry, as this provides the clearest picture of how it will work for you. Year-end 1099 and W-2 processing comes with a one-time $45 fee, as well as an average cost of $5.75 per employee.

Cons Of Choosing Adp Payroll

It can be a flexible solution for your business, and customers frequently praise it for being user-friendly. I have used it with my last 2 companies and I can say that they are an easy to use product. The company does address your issues and seem to work at correcting ongoing issues. ADP Run manages tax deductions, health insurance premiums, retirement contributions and more. We were pleased with the support we received from ADP.

adp payroll reviews

I have waited upwards of 20 minutes on the phone, twice. I have an outstanding check waiting to be deposited and I am unable to do so until I physically speak with someone over the phone. This customer service is some of the worst that I’ve ever experienced. There’s nothing wrong with charging premium fees balance sheet for a premium service, and ADP has a solid reputation. It’s established itself as the dominant force in payroll services for a reason. Don’t forget to look at your local independent payroll providers for options. Just go to google and search payroll with your zip code to find a local provider near you.

ADP’s employee app lets your staff view paystubs, manage direct deposit, change 401 contributions, download tax forms and more. ADP Payroll is a service provider for companies of every size that offers payroll, human resources and other services. It works with businesses across many industries to help them save time and operate more efficiently. At no additional charge, ADP provides continuous support from payroll experts to answer complex payroll questions from businesses running payroll. For HR-specific questions, the Complete and HR Pro plans offer phone access to a designated team of HR Business Advisors, available for one-off questions and scheduled check-ins. ADP RUN is a payroll software solution to help small businesses run payroll with no additional human resource features. Justworks’ services are aimed at smaller businesses than ADP, with its target group consisting of businesses with 1 to 499 employees.

Paychex is a closer match to ADP, but it may offer different features and pricing. This alternative is a good option for businesses with a bigger budget or who want more hands-on help.

Manager Approving Time Cards For Reportees

Through the administrative portal, you can run a variety of reports, including ones that show punch histories based on filters you choose. ADP has an extensive time and attendance system that can operate on the same platform as its payroll system.

Gusto also integrates with your accounting and time-tracking software, plus offers extras like 401s, FSAs, and more for an added cost. In general, Paychex is best for smaller to medium-sized businesses, whereas ADP really shines for larger enterprises. They offer a variety of plans from the most basic payroll needs up to full HR administration, employee training, compliance, and beyond.


I haven’t been exposed to anything negative about them. While charging us for the TPA services but leaving us with the responsibilities to handle our compliance report without proper instructions. Access to information regarding the creation of a small business can help people plan wisely and avoid common pitfalls. The Essential Payroll package from ADP is suitable for startups and other small businesses looking for a simple payroll system and don’t need too many extra features. Just like with SurePayroll and PayCycle, you can set up automated reminders on payroll and tax due dates, so you minimize the risk of missing a deadline or paying a late penalty. Ages ago, I was a Peachtree accouting software user and ADP built a decent interface directly into the software.

ADP RUN has a resource hub specifically for small businesses. Its resource hub offers case studies, legislative updates, and HR FAQs. These are all effective resources to learn more about ADP RUN and HR software as a whole. The standout feature of ADP RUN’s time tracking is its alerts system.

The essential plan includes a wealth of integrations you can use to enhance aspects of the service where necessary without upgrading, too. Run Payroll ADP is more simplified, and it doesn’t need to do as much or be as complex since it is only catering to 49 or fewer employees. Both of these offer invaluable tools, including an ADP paycheck calculator and ADP self service, so that you can do a lot of the payroll tasks on your own. You could upgrade to the Complete plan as well, which adds on extra HR tools and gives you a small business payroll pro direct line from ADP. You will also be able to do multiple background checks each year and get help with putting together an employee handbook. It is one of several platforms that ADP operates, and it is the most popular of them all. This is a large business online payroll platform, ideal for companies that have 1,000 employees or more.

Since I have been using this card, I have not had any problems and being able to get paid early is really awesome. Only thing that should be improved is being able to use Apple Pay because it is quite difficult to use it and have it connected to my wallet on my phone. Its location on this page may change next time you visit.

Author: David Paschall